FREQUENTLY ASKED QUESTIONS
Are Alexander Wilton sunglasses polarized?
All of our sunglasses come standard with polarized CR39 lenses.
Polarized lenses enchance overall visual comfort, while providing a much clearer experience. Polarized lenses reduce glare, which naturally occurs on water, roads, etc. Please note however, that polarized lenses can affect the way LCD screens appear while wearing them.
What are your sunglasses made of?
All of our sunglasses are made of Cellulose Acetate, a plant based material. Today, almost all high-quality glasses and sunglasses are made of acetate as it is light weight and durable. We only use Mazuchelli acetate, imported from Italy.
Our hinges are also very high-quality, and are made of stainless steel.
How and Where do I enter my coupon/promo code?
To use a coupon or promo-code, enter it on the Cart preview page, just before proceeding to Checkout. There is a blank textbox to the left of the "APPLY" button, this is where you enter the code.
Is shipping free?
We currently offer free shipping all over the world. We also, at an additional cost (please check price at checkout; price is subject to change) offer "Express Shipping". This method of shipping insures the order and offers superior tracking services compared to the "Free Shipping" method.
What is your return policy?
We accept returns within 30 days of you (the customer) receiving your order, however terms and conditions do apply. If you would like to return you order, contact us by clicking here, and we will take care of it.
Why has my money not been refunded?
As soon as we receive your returned product, and it see that it is in returnable condition (please refer to our terms and conditions and return poicly) we will refund the money to your bank account. Please note however, that all banks do not display the returned amount in your statement, rather delete the original payment.